FAQ

Answers to most common questions about products, orders, shipments, and payments.

Find your size

How to measure your bust
With your arms relaxed at your sides, measure around the fullest part of your chest.

How to measure your underbust
Measure around your ribcage, directly underneath the bust.

How to measure your waist
Measure around the narrowest part of your natural waist, generally around the belly button. To ensure a comfortable fit, keep one finger between the measuring tape and your body.

How to measure your hips
With your feet approximately 6" apart, measure around the fullest part of your hips. This area usually corresponds to the top of your legs.

Fabric care rules

It's a good idea to pre-wash any washable natural fibers that you will be washing in the future, as some shrinkage may happen. We recommend pre-washing in the same way you intend to wash your future fabric creation including drying.

Wash light and bright colors separately, as some colors may run in their first few washes. Please note, these care tips are guidelines only and variations will apply to some fabrics. Extra care should be taken when washing high contrast prints with highly saturated pigments like red, black and navy on a light-colored cloths.

If you have any questions, please do not hesitate to contact us.

Please follow the care & prewash guidelines as we are unable to accept claims on fabrics which have been laundered incorrectly.

Shipping

Shipment processing times

All orders are processed within 3-14 business days (excluding weekends and holidays) after the order is placed. Please note that during high-volume periods, processing time may take longer than usual.

Costs

Shipping charges for your order will be calculated and displayed at checkout. The cost of shipping is free for all orders over $150. For orders under $150, the cost for standard shipping is $9.99.

Shipping restrictions

We do not ship to P.O. boxes.

Tracking orders

Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier’s website.

Damaged or lost items

If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include providing a refund or replacement.

Custom and import taxes

Please note that customers may be responsible for paying any customs or import taxes that may be applied to international orders.

Returns & Exchanges

We hope you love your purchase as much as we do, but if not, here’s what to do.

In addition to your Statutory Rights, should you change your mind, we will happily exchange or refund provided that the following conditions have been met:

The items with the original receipt are returned within 30 days of purchase.
Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund & exchange policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

Provided the conditions in our refund & exchange policy have been met, you may exchange an item for something else from 22:22 TODAY. Exchanges are subject to stock availability. You can exchange an item purchased online by posting it to us. Please contact customer service for return address.

Do you ship overseas?

For now we ship only in USA.